Mac Tools Is Awarded Smith & Henderson’s 5* Franchise Rating

Posted: 01/03/2017 09:04:34

Smith & Henderson survey existing franchisees and uses the information to provide a measure of franchisee satisfaction. Mac Tools was one of the highest scoring of 100 franchisees based on the quality of their support, training, products and services.

Smith & Henderson’s programme recognises and measures how satisfied franchisees are with all aspects of the franchise system, rating everything from the initial training provided, the competitiveness of the products and services and communication with the franchisor. Over 100 franchisors participated in the programme and those with above average scores were awarded the 5* rating by Smith & Henderson.

Here’s what just a few of our franchisees have to say about being part of the Mac Tools franchise family:

“My training was excellent, thorough and extremely rewarding. Every step of the process contributed to me thinking that I’d made the right move. Everything was positive and I came away with everything I needed to get started,” Neil Whitford, Mac Tools Skipton.

“When I joined Mac Tools, I wanted the backing of a larger company without the risk of starting from scratch. There’s more strength in the business when you’re part of a large brand,” Gary Teasdale, Mac Tools Cumbria.

“Mac Tools gives you the flexibility to run your own business. You’re not dictated to about how you run the business as long as you stick to the model. It’s your own business but you have the Mac Tools brand on the side of your van,” Anthony Halsey, Mac Tools Paignton.

“I would definitely buy a Mac Tools franchise again. I know it works, it works the way it should and it’s a straight forward business model,” Alan Johnson, Mac Tools Livingstone.

“Joining Mac Tools is the best thing I’ve ever done. You get out what you put in and I enjoy the work so it doesn’t matter that I sometimes have to work long hours, I still get weekends off,” Steve Price, Mac Tools Stoke.

Mac Tools is part of Stanley Black & Decker, the world’s largest hand and power tools manufacturer, a $12 billion organisation. The company is a full member of the British Franchise Association (bfa) and offers a combination of a tool franchise and a van franchise. Franchisees are trusted distributors of what are considered to be the best tools on the market to customers such as car dealerships, automotive repair shops, manufacturing units and engineering companies. 

If you are ready to take the driver’s seat with Mac Tools and join this thriving network of franchisees, please click here for more information.

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